Changes at Ceridian for EAP reimbursement

I am late with this information and do apologize.  I wanted to make sure I had all correct information before putting it out for everyone.  Beginning January 3, 2011 Ceridian Lifeworks and Military OneSource transitioned to a new system for processing EAP claims.  Providers were only informed in December of 2010 of the upcoming changes.  Ceridian now requires providers to use their new intake assessment, session/progress notes and case closure forms for all Lifeworks and Military OneSource clients.  The session/progress notes form doubles as an invoice and is required to be submitted within (3) days of the client session.  Ceridian mailed out copies of the new forms for providers to submit invoices via fax or mail.  Providers can also use the Web portal on Ceridian's website to submit the required forms.  You may contact Ceridian directly with any questions at 800.367.3920 or email provider services at pnsinquiries@ceridian.com.